Change Manager - TMS | LMS & Digital Member Portal Uplift

6 Month Contract
$900 - $1,150 per day (inclusive)
Melbourne | Hybrid

The Opportunity

Talenza is partnering with a well-established Australian institution undertaking two critical transformation initiatives:

1. The implementation of a Training Management System (TMS) | Learning Management System (LMS) to manage the logistical, administrative and financial aspects of training.
2. A broader digital uplift of a member-based portal, enhancing user experience, engagement, compliance visibility and self-service capability.

This role is focused on ensuring the business is ready, aligned and positioned to successfully adopt and embed both platforms across operational and member-facing environments.

The Role

Working across both programs and partnering with Program, HR, Risk, Digital and Technology teams, you will:

• Execute change and engagement strategies aligned to the TMS implementation and member portal uplift
• Drive stakeholder alignment across People & Culture, Compliance, Operations and Member Services
• Conduct and refine detailed business impact assessments across multiple workstreams
• Lead readiness planning and transition activities across impacted business units
• Support training deployment, communication and user adoption initiatives
• Facilitate workshops, leadership forums and cross-functional alignment sessions
• Track adoption metrics, behavioural change and resistance management
• Ensure compliance, accreditation and certification requirements are embedded within new processes
• Support digital capability uplift for member-facing teams

This is a hands-on execution role requiring someone comfortable operating across enterprise internal systems and external digital platforms simultaneously.

You

• Demonstrated Change Management experience delivering enterprise system implementations
• Experience across TMS, LMS, HCM or similar platforms
• Exposure to digital or member portal transformations highly regarded
• Strong stakeholder engagement capability across HR, Risk, Operations and Technology
• Proven ability to drive adoption in complex, regulated environments
• Excellent facilitation and communication capability
• Experience within academia, medical institutions, not-for-profit or member-based organisations preferred
• Prosci / ADKAR exposure desirable

Benefits

• $900 - $1,150 per day inclusive
• Melbourne CBD | Hybrid working
• Enterprise-wide, high-visibility transformation program
• Exposure across both internal systems and member-facing digital uplift